Privacy Policy & Notice

JG One Clean System and its subsidiaries and affiliates (collectively "JG Clean" or "we") commit to respect your information and take data privacy seriously. This privacy policy describes how JG One Clean System collects, uses, discloses, stores, and processes the information you provide to us through our websites.

1. Personal Data Categories and Processing Purposes
Metadata

You may use our website or app without providing any personal data. If that’s the case, JG One Clean System will only collect the following metadata derived from such usage:

Referring page, access date and time, volume of data transmitted, transmission status, browser type, IP address, operating system and interface, language, and browser software version.

Your IP address will be used to allow you to access our website or app. When the IP address is no longer necessary for this purpose, we will abbreviate it by removing it’s last octet. The metadata, including the abbreviated IP address, will be used to improve the quality and services of our website or app by analyzing the behavior of our users.

User Account

If you create a user account on our website or app, we may ask you to provide personal data such as: name, postal address, email address, chosen password, phone number, bank details, credit card information, billing and shipping address, interests in certain products/services (voluntary), and consent to receive marketing communications via email (voluntary). JG One Clean System processes such personal data in order to provide you with account functionalities, deliver marketing materials to the extent permitted by applicable law, and analyze your interests for marketing purposes.

Product Purchases

If you purchase a product through our website or app, JG One Clean System will collect and process the following personal data: account information, type and quantity of products, purchase price, purchase date, order status, product returns, customer service inquiries. JG One Clean System will process such personal data in order to develop the contractual relationship and process the product order, provide customer service, fulfill legal obligations, recognize, exercise, or defend a right in a judicial proceeding, and carry out personalized marketing actions.

Giveaways:

If you participate in a giveaway, JG One Clean System will collect and process the following personal data: name, postal address, email address, date of participation, selection as a winner, prize, answer given in the contest. JG One Clean System will process such personal data in order to conduct the giveaway, inform the winner, deliver the prize, launch the event, and carry out marketing activities.

Health Data:

Through the process of ordering certain products, JG One Clean System may also collect and process information about health conditions involved in the product order. Health data is sensitive data within the meaning of the GDPR, and JG One Clean System is taking all necessarymeasures to protect such sensitive data as required by law. Subject to consent, JG One Clean System collects and processes health data solely for the purpose of carrying out the contractual relationship and product order, providing customer service, compliance with legal obligations, defense, establishment, and exercise of legal claims, and conducting personalized marketing actions.

2. Third
Transfer to service providers

JG One Clean System may engage external service providers, who will act as data processors of JG One Clean System, to provide certain services, including web service, marketing service, or IT support. When providing such services, external service providers may have access to and/or process your personal data.

We will request that such external service providers adopt and apply appropriate security measures to ensure the privacy and security of your personal data.

Other recipients

JG One Clean System podrá comunicar - de conformidad con la legislación aplicable en materia de protección de datos - datos personales a fuerzas del orden, autoridades gubernamentales, asesores jurídicos, consultores externos o socios comerciales. En caso de fusión o adquisición empresarial, los datos personales podrán ser transferidos a los terceros que participen en dichas operaciones.

In accordance with applicable data protection legislation, JG One Clean System may disclose personal data to law enforcement, government authorities, legal advisors, external consultants, or business partners. In the event of a merge or business acquisition, the personal data may be transferred to third parties involved in such transactions.

Personal data international transfers

The personal data we collect or receive from you may be transferred to and processed by recipients located inside or outside the European Economic Area (the "EEA"). Countries include those at the following link: http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.html , these offer an adequate level of data protection from the perspective of EU legislation. Other recipients may be located in countries that do not offer an adequate level of protection from the perspective of said legislation. JG One Clean System will take all necessary measures to ensure that transfers made outside the EEA are adequately protected in accordance with the legislation. For the purpose of making international transfers to countries that do not offer an adequate level of protection, we base the transfer on adequate safeguards, such as the European Commission's standard contractual clauses for data protection adopted by a supervisory authority, approved codes of conduct with binding and enforceable commitments for the recipient, or approved certification mechanisms with binding and enforceable commitments for the recipient. You may request a copy of such adequate safeguards by contacting us as indicated in Section 9 (Contact Us).

3. Lawful basis for processing
  • We may process your personal data based on the following legal grounds:
  • You have given your consent for the processing of such personal data for one or more specific purposes;
  • The processing is necessary for the performance of a contract to which you are a party or for the implementation of pre-contractual measures requested by you;
  • The processing is necessary to comply with a legal obligation applicable to us;
  • The processing is necessary to protect your vital interests or those of another natural person;
  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
  • The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require personal data protection, especially if you are a child;
  • Another legal basis applicable to the data processing, especially provisions set forth in the legislation of the member states;
  • We may process your sensitive personal data on the following legal basis:
  • You have given your explicit consent for the processing of your sensitive personal data for one or more specific purposes;
  • The processing is necessary to comply with specific obligations and exercise the specific rights of JG One Clean System or the data subject in accordance with labor, social security, and social protection laws;
  • The processing refers to data that the data subject has manifestly made public;
  • The processing is necessary for the recognition, exercise, or defense of a right in a judicial proceeding or when courts are exercising their judicial powers;
  • The provision of your personal data is necessary to fulfill a legal or contractual obligation, to enter into a contract with us, or to receive services/products requested by you, or it is simply voluntary.
  • The failure to provide your personal data may result in disadvantages for you. For example, you may not be able to receive certain products and services. However, unless otherwise specified, the failure to provide your personal data will not have legal consequences for you.
4. What rights do you have and how can you exercise them?

If you have declared your consent for the collection, processing, and use of your personal data for certain purposes, you can revoke it at any time with future effect. Additionally, you may refuse your personal data usage for marketing purposes without incurring any costs other than those necessary for the transmission according to the basic rates.

In accordance with the applicable data protection law, you have the right (i) to request access to your personal data, (ii) to request the rectification of your personal data, (iii) to request the erasure of your personal data, (iv) to request the restriction of processing of your personal data, (v) to request the portability of your data, (vi) to object to the processing of your personal data (including objection to profiling), and (vii) to object to automated individual decision-making (including profiling).

To exercise your rights, please contact us following the instructions in Section 9 (Contact Us) below.

In case of complaints, you have the right to lodge a complaint with the competent data protection authority.

5. Cookies and other tracking technologies

This website or application uses cookies. We work with partners for social media advertising in order to enhance your website or application usage and experience. We also work with online advertising networks such as Google Ads and Google Analytics.

Analysis cookies allow us to analyze our performance to offer you a better online experience and assess the efficiency of our campaigns. Customization cookies provide you with access to a personalized website experience with assistance and offers based on usage. Advertising cookies are placed by third-party companies that process your data to create audience lists for delivering specific ads on social networks and the Internet. These cookies and tracking technologies are only used with your consent. You can freely give, reject, or withdraw your consent at any time.

6. How long will we retain your personal data?

We will retain your personal data for as long as necessary to provide you with the requested services and products. Once our relationship has ended, we will delete or anonymize your personal data, unless applicable law requires us to retain it (e.g., for tax purposes). We may retain your contact details and information about your interests in our products or services for an extended period if JG One Clean System is authorized to send you marketing materials. Additionally, applicable law may require us to retain certain personal data about you for up to 10 years after the relevant fiscal year. Furthermore, we may retain your personal data after the termination of our contractual relationship if it is necessary to comply with other applicable laws or if we need it to assert, exercise, or defend a right in a judicial proceeding, in which case access to your personal data will be restricted to those who need to know such data. To the extent possible, we will limit the processing of your personal data for such limited purposes after the termination of the contractual relationship.

7. Additional information for U.S. consumers

Those consumers residing in states within the United States with specific state data protection laws (the "Supplementary States") are also subject to JG One Clean System's Supplementary State Privacy Policy

8. Privacy Policy Updates

We may need to update our Privacy Policy. The most current version of our Privacy Policy is always available on our website.

9. Contact Us

If you wish to exercise your rights as a data subject or if you have any other questions about this Privacy Policy, please send your request via email to Marketing@jgclean.com

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